OFFICIAL Government of Punjab · Punjab Safe Cities Authority

PSCA NextGen Safety App

The NextGen Safety App is a 24/7 safety and support app developed by the Punjab Safe Cities Authority (PSCA), Government of Punjab, especially designed to support young people facing challenges they may hesitate to discuss openly. It provides psychological counselling, anonymous chat, legal guidance, secure reporting and emergency assistance through a confidential and accessible app.

Backed by Government
An official PSCA initiative
Your Privacy Matters
Confidential, Secure and Respectful
Talk Your Way
Live Chat, Voice & Video Consultation
24/7 Emergency Assistance
Support available around the clock
Alert Sent
Response in 4.2 min
Anonymous Chat
Report safely & securely
Live Chat
Officer online now
PSCA NextGen Safety App Interface
TALK. WE LISTEN. WE ACT.

You Don't Have to Face It Alone

NextGen Safety App connects you with trained professionals who listen to your concerns, understand your situation, and help you find the right way forward. Whether you need someone to talk to anonymously or professional psychological support, you don't have to face your problems alone.

Live
2,394
People Supported

Anonymous Chat

Share what's troubling you and get the help you need without revealing your identity.

Our dedicated team listens, provides guidance and, when needed, coordinates with police to dispatch assistance and take appropriate action against harassment, blackmail, threats and other safety concerns while protecting your confidentiality.

Live
1,612
People Supported

Psychological Counselling

Get professional counselling for stress, anxiety, depression, trauma, academic pressure and more.

Our support can continue across multiple sessions. Our psychologists provide personalized counseling and therapy, along with practical exercises and guidance to help you heal from past traumas, grow stronger, and move forward with confidence.

HOW TO GET SUPPORT

Get Support in Four Simple Steps

Get support through the NextGen Safety App, from anonymous chat to psychological counselling and public safety services.

1

Download

Download the official NextGen app from Google Play or the App Store to access PSCA's public safety and support services.

2

Register

Register securely with your mobile number to access NextGen services and connect with the support you need.

3

Choose Service

Select the service you need, including Emergency 15, live chat, video calls, anonymous consultation, and legal advice.

4

Get Support

Connect with the relevant service or verified professional and receive timely assistance through the NextGen platform.

By the Numbers

Key Stats and Impacts of NextGen Safety App

24/7
Safety & Support
21,170+
Registered Users
8,378+
Chats Resolved
2,369+
Video Calls Supported
BUILT FOR REAL LIFE SAFETY

Public Safety and Support When You Need It Most

NextGen Safety App brings essential public safety and support services together in one trusted platform. From emergency assistance and secure reporting to professional consultation and location-based safety tools, it helps citizens access the right support when they need it.

  • Designed for simple, accessible use across a wide range of devices
  • Available through clear and user-friendly digital services
  • Helps citizens report concerns and seek assistance quickly
  • Protects sensitive information through secure and confidential services
Emergency 15
Get immediate police assistance during an emergency
Live Chat
Connect with PSCA for assistance, guidance, and safety-related concerns
Video Call
Access secure video consultations with relevant professionals when needed
Connect Your Camera
Share live visual information with PSCA when reporting a safety concern
Anonymous Chat
Discuss sensitive concerns confidentially without revealing your identity
Psychological Support
Access professional guidance for stress, anxiety, and emotional wellbeing
Why NextGen

A platform built on trust, not promises

NextGen brings essential safety, reporting, consultation, legal, and protection services together in one trusted platform developed by Punjab Safe Cities Authority.

Fast Response

Get timely access to emergency assistance, reporting, and essential public safety services.

Government Backed

An official public safety initiative of Punjab Safe Cities Authority (PSCA).

Secure and Confidential

Your personal information, reports, and consultations are handled securely and confidentially.

Nationwide Reach

Designed to connect citizens across Pakistan with accessible public safety and support services.

Easy to Access

Connect with essential safety and support services through one simple digital platform.

Professional Support

Access verified professionals for psychological counselling, legal guidance, and other concerns.

Report and Respond

Report incidents, seek assistance, and connect with PSCA when safety concerns arise.

Transparency

Clear service processes help citizens understand their requests, reports, and available support.

Community Voices

What People Say About Us

"NextGen makes it easier to seek help when you are unsure where to turn. The services are simple, accessible, and reassuring."

SK
Saima Kausar
Citizen · Faisalabad

"Having emergency and safety services in one trusted place gives me greater confidence. NextGen makes it easier to access timely assistance and support whenever it is needed."

HA
Hamza Ahmed
Young Professional · Islamabad, Pakistan

"Being able to access psychological counselling confidentially helped me seek support without hesitation. NextGen gave me a trusted space to talk openly and helped me take positive steps toward recovering from stress and trauma."

SM
Sara Malik
Graduate Student · Karachi, Sindh
Get the App

Download the PSCA – NextGen Safety App today

Available free on Google Play and the App Store. Built by the Punjab Safe Cities Authority for every citizen of Pakistan.

Google Play Store QR Code
Google Play
Apple App Store QR Code
App Store